Italy enacts Directive 2011/83/EU on consumer rights (beating the term 13 december- by a whisker). Several changes will affect distance contracts (e.e. via web or telephone); among the most significant: 14 days for withdrawal from the contract (in favour of the consumer), enhanced information duties for the seller. The directive (english version) can be read here.

The original link to the news is –> here; the Italian version –>here